About these terms
These terms cover your use of Pouch, our email and calendar app for Windows and macOS. Please read them before using the app.
Pouch is provided by Kalopsia Software Ltd, a company registered in Scotland with company number SC547689. Our registered office is Flat 15, 3 Coburg Street, Edinburgh, Scotland, EH6 6ET. You can contact us at [email protected].
Using Pouch
We give you a non-exclusive licence to install and use Pouch for personal or professional purposes on devices you own or are authorised to use, subject to these terms. Pouch and its branding remain the property of their respective rights holders. Third-party software components retain their own licences and any rights those licences give you.
Pouch is currently free to use. If we introduce paid features, we will explain the price and applicable terms before you choose them. You will not be charged without your agreement.
Use Pouch only with accounts you own or have permission to access. Do not use it for unlawful activity, unsolicited bulk messaging, distributing malware, or interfering with other people's accounts or services.
Your accounts, content and privacy
You and other rights holders retain ownership of your messages, attachments and other content. Using Pouch does not transfer that ownership to us. We access and process account data to provide the features you use, as explained in the Pouch Privacy Policy.
You are responsible for keeping your devices and account access secure. Changes made through Pouch can affect your connected accounts, including deleting messages, so check important actions before confirming them.
Pouch connects to Google and other third-party services. Those services have their own terms and availability requirements. Pouch is independently developed and is not a Google product.
Availability, updates and backups
Some features require an internet connection and permission to access your connected account. Offline actions may remain queued until a connection is available. Service interruptions, permission changes or changes to third-party services can affect synchronisation and delivery.
We aim to keep Pouch reliable, but cannot promise uninterrupted or error-free operation. Keep independent backups of important information; a local mail cache is not a substitute for a backup. This does not remove our responsibility where we are legally liable for loss or damage.
We may update Pouch to fix problems, improve features or meet security and legal requirements. We will give reasonable notice of changes that materially reduce functionality or end a service where practicable, except where urgent security or legal circumstances prevent this.
Our responsibility to you
We will provide Pouch with reasonable care and skill. We are responsible for reasonably foreseeable loss or damage caused by our breach of these terms or failure to use reasonable care and skill.
We do not exclude or limit liability for fraud, death or personal injury caused by negligence, or anything the law does not allow us to exclude or limit. Your mandatory legal rights, including consumer rights where applicable, are unaffected.
Stopping use
You can stop using Pouch at any time, uninstall it and revoke its access through your Google account settings. Uninstalling Pouch does not delete your Google account or mail held by Google. The privacy policy explains how local data and other information are handled.
Changes and disputes
We may revise these terms to reflect changes to Pouch or legal requirements. We will publish the updated terms with a new date, give reasonable notice of material changes and seek agreement where required. Changes will not remove rights you have already acquired.
Please contact [email protected] if you have a complaint so we can try to resolve it. These terms are governed by Scots law. If you are a consumer, you retain the mandatory protections of the law where you live and any right to bring a claim in your local courts.